GulfstreamIT

Switch to Managed Services

Why keep your relationship with an IT provider who is hoping you have issues? Participate in a new form of partnership, a company that sits with you on the same side of the table, the Managed Services Provider!

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The Life of a Ticket

Observe the ticket from birth. Follow along as it takes its first steps. Keep pace as its life progresses and graduates. Experience the life of a ticket from start to finish in all its glory. Learn what a ticket is and how it fits in.

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A Business Partner

The traditional role of a technology services provider is to stand by and wait for you to call on them. Because the service provider charges by the hour, many companies are reserved in exercising preventative maintenance.

As a partner, our goal is to keep your business running at peak performance at all times. Our ability to remotely maintain your systems means less interuptions, less downtime and less out-of-pocket.

Over

4,300

Tickets Closed

Protecting

1,700+

TB of Data

More Than

$680,000

in Cost-Savings

Our Helpdesk Statistics

Managed Services

Our managed services are designed and packaged to support your business in the best way possible. By partnering with us, you can focus on your core business values and leave the technology to dedicated professionals who specialize in providing excellent support in every avenue. Our team can monitor and manage your network and equipment, ensuring you operate at peak performance and maximize efficiency.

Employing our managed services as your primary IT department, or utilizing our services to supplement your existing IT department, minimizes your total cost of ownership, maximizes your return on investment, and removes the burden of staffing and managing additional personnel to support and maintain your systems. You won't have to shoulder the salary or employee overhead. Additionally, as your technology needs increase or decrease, our services can adjust accordingly and you wont be faced with eliminating positions internally.

vCIO

Our Virtual CIO service incorporates our industry experience and expertise into the partnership with your organization. This ensures that technology recommendations remain aligned with your overall strategic objectives.

vCIO services include:

  • Strategic guidance and assistance with IT budget planning and development of your IT infrastructure road map
  • Assistance in the development and maintenance of your IT strategic plan, definition of IT projects and supervision of strategic technology initiatives
  • Examination and IT audit consultation, including how to respond to IT-related questionnaires for third-party and regulatory agencies, third-party IT audit support and consultation to prioritize audit-finding remediation
  • Disaster recovery planning, including consultation for enhancements to disaster recovery testing procedures and assistance with the development of your business continuity planning program

Employing a dedicated fulltime CIO can be prohibitive and difficult to justify, but similar results can be achieved at a significantly lower price-point utilizing our vCIO services. This service works best in conjunction with one of our managed services plans.